Cookie Policy

1. Introduction

Welcome to FrostMart ("FrostMart", "we", "our", or "us").

This Cookie Policy explains how we use cookies and similar technologies when you visit our website. It should be read together with our Privacy Policy, Terms & Conditions, Payment Policy, Shipping & Delivery Policy, Returns & Refund Policy, and Warranty Policy.

By continuing to use our website, you consent to the use of cookies as described in this policy, except where you have disabled or declined non-essential cookies through your browser settings or our cookie preferences tool (where available).

2. Business Information

Business Name: FrostMart

Business Address:
75 Century Blvd
Riversands
Midrand, 1682
Gauteng
South Africa

Email: info@frostmart.co.za

Telephone: +27 76 705 7442

Business Hours

Monday – Friday: 08:30 – 17:30
Saturday: 08:30 – 15:00
Sunday: Closed

3. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites function efficiently, remember your preferences, improve your browsing experience, and provide information about how visitors use a website.

Some cookies are temporary and expire when you close your browser, while others remain on your device until they expire or are deleted.

4. Why We Use Cookies

FrostMart uses cookies to:

Enable essential website functionality.
Keep your shopping cart active.
Process online orders.
Remember your preferences and settings.
Improve website performance.
Analyse website traffic and visitor behaviour.
Enhance website security.
Detect and prevent fraudulent activity.
Improve our products, services, and customer experience.

5. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot normally be disabled.

They help with:

Website security
User authentication
Shopping cart functionality
Checkout processes
Session management

Without these cookies, certain parts of our website may not function correctly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous or aggregated information, including:

Pages visited
Time spent on pages
Website performance
Navigation patterns
Error reports

This information helps us improve the functionality and performance of our website.

Functional Cookies

Functional cookies allow our website to remember your preferences, such as:

Language selection
Region
Previously viewed products
User preferences

These cookies improve your browsing experience by providing more personalised features.

Marketing and Advertising Cookies

Where applicable, marketing cookies may be used to:

Measure the effectiveness of advertising campaigns.
Display advertisements that may be more relevant to your interests.
Limit the number of times you see the same advertisement.
Measure marketing performance.

Where required by applicable law, these cookies will only be used with your consent.

6. Third-Party Cookies

Some cookies on our website may be placed by trusted third-party service providers that assist us with services such as:

Website analytics
Payment processing
Fraud prevention
Advertising and marketing
Customer support
Social media integrations

These third parties have their own privacy and cookie policies, and FrostMart is not responsible for their practices.

7. Managing Cookies

You can manage or disable cookies through your web browser settings.

Most browsers allow you to:

View stored cookies.
Delete existing cookies.
Block certain cookies.
Block all cookies.
Receive notifications before cookies are stored.

Please note that disabling essential cookies may affect the functionality of our website, including your ability to browse products, add items to your cart, complete purchases, or access certain features.

8. Personal Information

Some cookies may collect information that is considered personal information under applicable law.

Where this occurs, FrostMart processes such information in accordance with our Privacy Policy and applicable South African legislation.

We do not sell or rent your personal information to third parties.

9. Data Security

We take reasonable technical and organisational measures to protect information collected through cookies against unauthorised access, misuse, loss, alteration, or disclosure.

While we take appropriate precautions, no online system can guarantee absolute security.

10. Updates to This Cookie Policy

FrostMart may update this Cookie Policy from time to time to reflect changes in legislation, technology, website functionality, or our business practices.

The latest version will always be available on our website with the updated effective date.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us.

FrostMart

Business Address:
75 Century Blvd
Riversands
Midrand, 1682
Gauteng
South Africa

Email: info@frostmart.co.za

Telephone: +27 76 705 7442

Business Hours

Monday – Friday: 08:30 – 17:30
Saturday: 08:30 – 15:00
Sunday: Closed